Data Deletion
Last updated: 1 May 2026
You own your data. You can delete it any time. Here's exactly how.
Self-serve (instant)
- Log in to your dashboard at getvtag.com/login
- Go to Profile → Account → Delete account
- Confirm via OTP. Data is purged within 30 seconds.
By email (24 hours)
Email delete@getvtag.com from your registered email. Include your mobile number. We'll confirm and purge within 24 hours.
What gets deleted
- Mobile number, email, name, PIN hash
- All vehicle records (plate, make, year, colour)
- All message history (sent and received)
- Login + analytics logs older than 7 days
What we keep
Anonymised financial records (for tax & GST compliance — Sec 36 IT Act). These contain no personally identifiable information.