Grievance Officer
Last updated: 1 May 2026
As required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we have appointed a Grievance Officer to address user complaints.
Grievance Officer
Name: Mr. Karthik Rao
Designation:Head of Trust & Safety
Email: grievance@getvtag.com
Phone: +91 99665 96664 (10 AM – 6 PM IST, Mon–Fri)
Address: Vtag Connect Pvt. Ltd., Indiranagar, Bengaluru — 560038, Karnataka, India
Response timeline
- Acknowledgement: within 24 hours
- Resolution: within 15 days
- Escalation: if unresolved, escalate to the Ministry of Electronics & IT
What you can report
Privacy violations, content removal requests, harassment, impersonation, intellectual property concerns, or any other grievance regarding the Vtag platform.